Last updated: 12/2/2025
These Terms and Conditions ("Terms") govern your use of Horizon Pressure Washing's services and website. By requesting a quote, accepting a quote, or using our services, you agree to be bound by these Terms. Please read them carefully.
By accepting a quote from Horizon Pressure Washing, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. Acceptance of a quote constitutes a legally binding agreement between you and Horizon Pressure Washing.
If you do not agree with any part of these Terms, you must not accept the quote or use our services.
All quotes provided are estimates based on the information you provide. Final pricing may vary based on actual site conditions, accessibility, and other factors discovered during the service. We will provide a final quote before beginning work if the actual cost differs significantly from the estimate.
We will perform services in a professional manner using industry-standard equipment and techniques. While we strive for the best results, we cannot guarantee that all stains, marks, or discoloration will be completely removed, as some may be permanent or require specialized treatment.
You are responsible for ensuring we have safe and adequate access to the areas requiring service. You must notify us of any hazards, obstacles, or special requirements before we begin work.
To perform our pressure washing services effectively, we require access to your property's water supply. This includes an outdoor tap or hose connection that we can use to connect our equipment. Please ensure the water supply is turned on and accessible on the day of service. If you do not have an outdoor water connection or if access is restricted, please inform us when booking your service so we can discuss alternative arrangements.
Additional charges may apply if we need to bring our own water supply or if special arrangements are required.
By accepting our quote and allowing us to perform services, you grant Horizon Pressure Washing the right to:
If you do not wish for us to use images of your property, you must inform us in writing before we begin work. We will respect your request and will not use such images for marketing purposes.
We will make reasonable efforts to avoid capturing personal information such as house numbers, license plates, or other identifying information, or will blur such information if present in images used for marketing.
Once we have completed the job, you will receive an email with payment options. This email will include all available payment methods and instructions for completing your payment.
We accept the following payment methods:
Important: If paying by cash on the day of service, please note that we do not carry change. Payment must be made in the exact amount.
Payment is due within 7 days of service completion. If payment is not received within this timeframe, we reserve the right to pursue collection of unpaid amounts through legal means.
To the maximum extent permitted by law, Horizon Pressure Washing's liability for any claim arising from our services shall not exceed the total amount paid by you for the specific service giving rise to the claim. We are not liable for any indirect, incidental, or consequential damages.
We maintain appropriate insurance coverage. However, you are responsible for ensuring your property and any personal items are adequately insured. We recommend moving or covering any valuable or fragile items before we begin work.
We warrant our workmanship for a period of 30 days from the date of service completion. If you are not satisfied with our work, please contact us within this period, and we will make reasonable efforts to address your concerns. This warranty does not cover damage caused by factors beyond our control, such as weather, vandalism, or pre-existing conditions.
If you need to cancel or reschedule a scheduled service, please provide at least 24 hours' notice. Cancellations made with less than 24 hours' notice may be subject to a cancellation fee. If we have already begun work, you may be charged for work completed.
We are committed to using eco-friendly cleaning solutions and methods where possible. However, you are responsible for ensuring that any water runoff complies with local regulations and does not cause damage to neighboring properties or the environment.
If a dispute arises, we encourage you to contact us first to resolve the matter amicably. If we cannot resolve the dispute through direct communication, the following applies:
We reserve the right to modify these Terms at any time. Any changes will be effective immediately upon posting on our website. Your continued use of our services after changes are posted constitutes acceptance of the modified Terms.
If you have any questions about these Terms and Conditions, please contact us:
Email: matt@horizonpressurewashing.com.au
Phone: +61 480 638 728